Frequently asked questions

Yes. Tell us your plans through the form on any service page or on WhatsApp. A consultant looks at your case and calls you back. If you decide to go ahead, the fee is quoted in writing before any work starts.

No, and nobody honestly can. Embassies and immigration authorities make every decision. What we do is prepare a complete, truthful application and tell you plainly if your case has weak points before you spend money on it.

Our professional fee is quoted in writing and kept separate from money paid to others, such as embassy, visa centre, airline, hotel or insurance charges. You see both before you pay.

Hajj from Pakistan can only be booked through the Government Scheme or a Ministry of Religious Affairs registered private operator. VisaWala arranges Hajj through a registered operator partner and shares the registration details before you book. Umrah packages we arrange directly.

Our office is in Bahria Town, Lahore. Most clients across Pakistan work with us by phone and WhatsApp, and come in only when a document has to be handed over in person.

Paid placements come first and are labelled as Sponsored or Featured. After that, agencies are ordered by rating and then by the number of public reviews. You can re-sort and filter any list.

Visit the office shown on the listing, read recent reviews, and ask for the fee in writing, separate from embassy and visa centre charges. For jobs abroad, ask to see the agency’s Overseas Employment Promoter licence. Be wary of anyone who promises a guaranteed visa.

Tell us through the contact page with whatever records you have. We review complaints and remove listings that fail to respond to them. If you were defrauded, also report it to the FIA’s Cyber Crime Wing or the police.

Plans and their prices are shown on the List your business page, with what each one includes.